Receptionist

Job Locations US-TX-Dallas,
Posted Date 2 weeks ago(11/7/2024 7:14 AM)
ID
2024-1720
# of Openings
1
Category
Administrative

Overview

Legacy Toyota of Dallas which is new to Dallas Texas is looking to add:
 
Receptionists
 
The Receptionist courteously and efficiently answers all phone calls to the dealership in a timely and professional manner along with routing calls to the appropriate employee or department. The Receptionist ensures to have all customers that call in have a pleasant first response from our receptionist. 
 
We have both Full and Part time positions available!
 

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In addition to competitive pay,  and for our Full Time receptionists we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

  • Answer all incoming calls according to all company policies with exceptional telephone skills.
  • Direct phone calls to the appropriate parties as necessary.
  • Take written messages for occupied personnel and notify them as soon as possible regarding pending messages.
  • Coordinates questions and issues with the appropriate department personnel.
  • Addresses customer concerns and issues or escalates them as needed.
  • Helps with clerical/office tasks, such as scheduling appointments, maintaining records, sending bills, answering phones, ordering supplies, etc.
  • Maintain confidentiality of company and customer information at all times.
  • Performs other duties as assigned.

 

Qualifications

  • No experience required but a PLUS!
  • Automotive Dealership experience a PLUS!
  • Service or hospitality industries experience a PLUS!
  • Previous retail and/or customer service experience.
  • Friendly with high energy and the willingness to go above and beyond.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment.
  • Must conduct oneself in a professional manner.
  • Basic computer and Microsoft Office skills.
  • Strive to respect and facilitate teamwork within all departments.
  • Professional appearance and work ethic.
  • Must be a team player with a strong sense of commitment to the customer and team members.
  • Bilingual (Spanish) a PLUS!

 

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